Login Failures

Incident Report for Ninety

Resolved

This incident has been resolved.

Posted Aug 26, 2025 - 14:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 26, 2025 - 13:57 UTC

Identified

The issue has been identified and a fix is being implemented. Users should be able to login to app.ninety.io using username/password again. Users signing up may still be experiencing issues. We will provide updates here as we learn more.

Posted Aug 26, 2025 - 13:32 UTC

Investigating

We are aware of an issue where some users logging into app.ninety.io using username/password are failing. Our team is actively investigating the cause. The current workaround is to login using Google or Microsoft SSO. We will provide updates here as we learn more.

Posted Aug 26, 2025 - 13:10 UTC

This incident affected: app.ninety.io.