Some users are not receiving MFA through text messaging and cannot login

Incident Report for Ninety

Resolved

This incident has been resolved.
Posted Apr 21, 2025 - 16:49 UTC

Monitoring

We are monitoring the fix.
Posted Apr 21, 2025 - 15:52 UTC

Identified

The issue has been identified.
Posted Apr 21, 2025 - 15:43 UTC

Investigating

We are currently investigating this issue.
Posted Apr 21, 2025 - 15:15 UTC
This incident affected: app.ninety.io.